Return and Refund Policy
At Darshana we have a Satisfaction Guaranteed policy. If you are not satisfied with your product you can return it for a full refund within 30 days of your purchase. Shipping is non-refundable. Customer is responsible for the cost of shipping the item back to Darshana.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We use primarily the US Postal Service for delivery.
Darshana offers free shipping on any domestic order over $35 (not including international orders). Flat rate shipping of $2.99 is provided for any US orders under $35.
For international orders the flat rate shipping is $15 for Canada and $21 for the rest of the world. Buyer is responsible for paying any Customs Fees, VAT, Excise Duties, etc., in addition to the product price and shipping fee, if applicable.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
We take your privacy SERIOUSLY and will take all measures to protect your personal information. We only collect information that we need that is related to your order. This includes your:
Credit card information is not stored on-site. It is processed by Braintree Payments or PayPal. In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is primarily used to fill your order. Occasionally we like to get your opinion or let you know about special promotions, however, we do not sell your information to ANYONE.
Security and Storage
Only your order data, billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit.
Who we are
Darshana is a natural hair care line with ayurvedic botanicals that help women of all hair types moisturize, smooth, and condition their hair.
Our website address is: https://darshanabeauty.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you contact us via our form we keep the information you provide (i.e. name, e-mail, phone number, comments/questions, etc.) We do not sell this information to third parties but your name and e-mail might be used for Darshana e-mail marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Data Used: For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We collect information about visitors who comment on our site and are checked through an automated spam detection service.. We typically use the Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Darshana contact information
11304 Chandler Blvd #6144
North Hollywood, CA 91603